Proactive IT Support. More Control, Less Hassle.

Focus your time and energy on your business. Let NetAssist take care of watching over your IT environment.  Our approach to remote monitoring and maintenance covers the monitoring and management of your mission-critical technology.


Have an IT Department? We Can Help!

Server Management

We proactively monitor your most critical assets, your servers, 24 hours a day, 7 days a week. With our advanced analysis, we can resolve issues before they become problems and cause unwanted downtime.

Desktop Management

We run scheduled health checks to ensure your computers stay healthy and remain trouble-free.

HelpDesk Services

We are only a phone call away. Our technicians use state-of-the-art software to remotely resolve your issues.


  • Proactive Patch Management
  • Remote Monitoring 24/7


  • Proactive Patch Management
  • Remote Monitoring 24/7
  • Tier 1 & Tier 2 Remote Support*


  • Proactive Patch Management
  • Remote Monitoring 24/7
  • Tier 1 & Tier 2 Remote Support*
  • Onsite Support
  • End user direct Support


OR, Do You Not Have IT Staff But Need Full-Time Support at Part-Time Rates?

NetAssist Managed IT Services provides affordable, proactive IT management and support to small and medium-sized businesses—keeping your computer systems up and running and your people and business productive. We want to be your technology partner. We use a consultative approach to assess your business and technology environment and then provide advice on the best solutions for your current and future needs. NetAssist can save your organization time and money through better use of appropriate technologies.


Take a proactive approach to IT management with Managed Services from NetAssist.

As part of our managed service plans, customers receive:

  • User Account Management
  • Security Patch Management
  • Software License Reporting
  • Client Network Configuration Management
  • Disk Space, Partition and Usage
  • Unlimited HELPDESK
  • Monthly On-site Visits
  • 24×7 Workstation / Server Monitoring
  • Software Deployment
  • End User Remote Control
  • Management Reporting
  • System Inventory Reporting
  • Backup System, Monitoring and Verification
  • Anti-virus Software & Monitoring
  • Web protection for Malware

Third-Party Software Support Coordination

As an added service, NetAssist will provide support coordination for the Line of Business Applications.

  • One number to call for issues with third-party systems
  • Provide a technical liaison to software vendors
  • Track issues through resolution
  • Provide matrix and analysis of issues
  • Increased efficiency—users do not have to wait online with software vendor representatives to resolve issues

NetAssist will provide software support coordination of Line of Business Application related issues. Your HelpDesk manager will field requests or trouble calls, log the request with software vendors and track the issue through resolution.